Email-Based Recovery

Find your license IDs.

Enter the same support email used at purchase. We’ll send a short recovery code so you can view your licenses without creating an account.

1.

Send the recovery code

Enter the support email used at purchase, then click Email recovery code.

Back to purchase page

2.

Enter the recovery code

Step 2 unlocks after you send the recovery code to your email.

Complete step 1 first so we can email you the 6-digit code.